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Thank you for considering our hand poured candles and creations at Coven Creations! Please find below our terms of service:
- Introduction
These terms of service ("Terms") govern the use of our website, products, and services provided by Coven Creations ("we", "us", or "our"). By accessing or using our website or purchasing our products, you agree to be bound by these Terms.
- Products
Our candles are handmade and subject to variation in size, color, and scent. We make every effort to ensure that the information on our website is accurate, but we do not warrant that product descriptions, colors, or other content on the website are error-free.
- Orders and Payment
To place an order, you must provide accurate and complete information. We accept payment via credit card, debit card, AfterPay, ShopPay, Venmo, and PayPal. Payment is due at the time of purchase.
- Shipping
We ship our products via USPS. Shipping costs will be calculated at checkout and are the responsibility of the customer. We are not responsible for any shipping delays or damages once the products have left our facility.
- Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us within 15 days of receiving your order. We will work with you to resolve any issues and provide a refund or replacement, as appropriate.
- Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Coven Creations and is protected by United States and international copyright laws. You may not use or reproduce any content without our prior written consent.
- Limitation of Liability
In no event shall Coven Creations be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or products.
- Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of [state]. Any dispute arising out of or related to these Terms shall be resolved exclusively in the state or federal courts located in [county], [state].
- Changes to Terms
We reserve the right to modify these Terms at any time without prior notice. Your continued use of our website or products following any such changes constitutes your acceptance of the new Terms.